Multiple attachments do not paste as expected in a new e-mail message in Outlook 2002 (840392)
The information in this article applies to:
SYMPTOMSWhen you paste two or more attachments that
are from an existing e-mail message in a new Microsoft
Outlook 2002 e-mail message,
only one of the attachments will
paste as
expected. The other attachments retain their
file names, but the data that
is inside these attachments is a duplicate of
the data that
is in the attachment that pasted
correctly.CAUSEThis problem occurs if you close the original e-mail
message that you copied the attachments from
before you pasted the
attachments in
the new e-mail message. When you close the original e-mail message that you copied the attachments from, you receive
the following message:
You placed a large
amount of data on the clipboard. Do you want this data to be available to
Microsoft Outlook or other programs after you close this
window?
There is not sufficient information available on
the clipboard to retain all the data that is contained in the multiple copied
attachments. Only the data from one of the attachments is retained, and
it is duplicated in
the other attachments when you paste them in
the new e-mail message.WORKAROUNDUse one of the following methods to work around this problem: - Save the attachments to your hard disk, and then attach them to the
e-mail message. To attach an attachment to an e-mail message, follow these
steps:
- Click in the body of the e-mail message.
- On the File menu, click Insert.
- Click the file that you want to attach, and then click
Insert.
- Keep the original e-mail
message that you copied the attachments from open when you paste the attachments in the
new e-mail message.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 6/2/2004 |
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| Keywords: | kbnofix kbBug KB840392 kbAudEndUser |
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