FIX: The metadata of Windows Media content is hidden from the shell when you switch locales (840259)


The information in this article applies to:

  • Microsoft Windows Media Format 9 Series SDK
  • Microsoft Windows Media Player 9 Series for Windows 2000
  • Microsoft Windows Media Player 9 Series for Windows Server 2003
  • Microsoft Windows Media Player 9 Series for Windows XP

SYMPTOMS

If you add metadata from a locale that is different from the locale that the content was created in, you cannot see the newly added metadata when you view the metadata by means of Microsoft Windows Explorer.

CAUSE

Although you can use Windows Media Player 9 Series to add metadata for multiple languages to an Advanced Streaming Format (ASF) file, the shell only displays metadata from the locale that the content was originally created in.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:
DownloadDownload the WindowsMedia9-KB840259-ENU.exe package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this tool has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   ---------------------------------------------------------------------
   05-Apr-2004  05:59  1.0.0.1           459,776  Wmdellanguagelist.exe

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

After you download the package that is mentioned earlier, run the tool on Windows Media content before you add metadata from the new locale.

The tool that you downloaded is located in the following folder:

%systemdrive%\Program Files\Windows Media Components\Tools\WMDelLanguageList

By using this tool, you can run a command with the following parameters:

wmdellanguagelist.exe /S file_name

The /S switch is to include Subdirectories. The file_name placeholder is for the path and the name of the file.

For example, you can run the following command:

wmdellanguagelist.exe /S c:\music\*.wma

This command updates all .wma files in the C:\Music folder and its subdirectories.
Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kbdownload kbQFE kbBug kbfix kbHotfixServer KB840259 kbAudDeveloper
©2004 Microsoft Corporation. All rights reserved.