Artisoft Sounding Board Installation Conflicts with PC-Speaker (84973)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q84973

SYMPTOMS

The Artisoft Sounding Board installation program may detect the PC-Speaker driver and generate the following error message:
Install cannot run while the Sounding Board driver is loaded. Remove the driver and restart Windows.

RESOLUTION

To avoid this error message, do the following:
  1. Run Control Panel.
  2. Choose the Drivers icon.
  3. Select Sound Driver For PC-Speaker, and choose the Remove button.
  4. Choose the OK button.

MORE INFORMATION

The PC-Speaker driver can be reinstalled after the Sounding board software has been successfully installed; however, .WAV files will play through the Sounding Board, not through the PC-Speaker driver.

Artisoft manufactures the Sounding Board, which is designed to allow users to communicate on a LANtastic network through voice mail. The board also allows machines not running LANtastic to record voice messages in several audio formats, including the .WAV format supported by Windows 3.1.

The Sounding Board is manufactured by Artisoft, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB84973
©2003 Microsoft Corporation. All rights reserved.