Novell Printing May Cause Incomplete or Corrupt Output (84898)



The information in this article applies to:

  • Microsoft Windows 3.0
  • Microsoft Windows 3.0a
  • Microsoft Windows 3.1

This article was previously published under Q84898

SYMPTOMS

When you print a document from Microsoft Windows over a Novell network, graphics in the document may be printed in narrow bands across the last half of the page or have stripes of unprinted regions.

CAUSE

This may be caused by an incorrect entry in your Novell login script.

WORKAROUND

A possible workaround is to add the following time increment parameter (ti=) to the Novell CAPTURE command in your login script

capture s=??? q=xxxxx nff nt nb ti=tttt

where:

???=server name
xxxxx=queue name
tttt=time value (default is 10--try a minimum of 20)
nff=no formfeed
nt=no tab
nb=no banner
ti=time increment

MORE INFORMATION

In your login script, the printer CAPTURE command determines your network printer. When there is not enough time to print a job, the network times out on the job and then picks it up again. This can cause incomplete graphics when printing over a network. Increasing the time increment to 20 may keep the network from timing out on the job before the software has had a chance to complete the transmission: 20 seconds is the minimum for most graphics. Complicated graphics may need ti=40. Complex color pictorial graphics may need ti=400. Keep in mind that setting a longer time-out period slows down the entire printing process.

Modification Type:MinorLast Reviewed:7/7/2005
Keywords:KB84898