Installation Error with Sound Blaster Pro Driver from WRK (84641)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q84641

SYMPTOMS

During an attempt to install the Creative Sound Blaster Pro Wave and MIDI driver from the Microsoft Windows Resource Kit version 3.1 for Microsoft Windows operating system version 3.1, the following message may appear:
The old driver is still being used by Windows. You must quit and restart Windows before you can add the updated driver.

CAUSE

This message will appear if the driver was previously installed and removed from the Drivers portion of Control Panel.

RESOLUTION

To properly reinstall the Sound Blaster driver, delete the SBPMIXER.CPL file from the \WINDOWS\SYSTEM directory, then do the following:

  1. Run Control Panel.
  2. Choose the Drivers icon.
  3. Choose the Add button.
  4. From the List Of Drivers box, select Unlisted Or Updated Driver and choose the OK button.
  5. Insert the Windows Resource Kit disk in the specified drive or change the drive letter, then choose the OK button.
  6. Select the Creative Sound Blaster Pro Wave And MIDI driver, then choose the OK button.
  7. Choose the Restart Now button.
Modification Type:MajorLast Reviewed:10/14/2003
Keywords:KB84641
©2003 Microsoft Corporation. All rights reserved.