Failed Installation When Using Full Page Genius Video Monitor (84372)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q84372

SUMMARY

When you install Microsoft Windows operating system version 3.1 on a system with a Genius Plus Model 420 Full Page Color video display adapter and monitor, it may be necessary to obtain updated video drivers from Ran-Ger Technologies.

If you receive the following error messages when installing Windows 3.1 for EGA or VGA resolution, contact Ran-Ger for a set of updated, Windows 3.1 compatible video drivers:
Standard Mode: Fault in MS-DOS Extender

-or-

Error Initializing VGA Device
For additional information, please contact Ran-Ger Technologies Incorporated, as they now support the Genius video display card and monitor.

For more information, query on the following words in the Microsoft Knowledge Base:

genius and ran-ger

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/12/2003
Keywords:KB84372
©2003 Microsoft Corporation. All rights reserved.