Windows 3.1 Setup Hangs: Cannot Run Standard Mode Because... (84197)



The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11

This article was previously published under Q84197

SYMPTOMS

During Setup, Microsoft Windows version 3.1 stops responding (hangs) at various stages and displays the following error message:
Cannot run standard mode because of a problem with your extended memory manager. Reconfigure you memory manager or use HIMEM.SYS. If you are using HIMEM.SYS, obtain a newer version of HIMEM.SYS.

CAUSE

This problem can occur when:

  • Your CMOS settings do not contain the correct values for the amount of RAM your machine has installed.

    -or-
  • Your physical memory chips are failing.

RESOLUTION

To work around this problem:

  • Restart your system and modify your CMOS settings using the correct values for your system. For more information on how to do this, consult your hardware reference manual, or call your hardware vendor.

    -or-
  • Replace the failing memory chips.

MORE INFORMATION


Modification Type:MajorLast Reviewed:11/26/2003
Keywords:KB84197