Cannot remove remote orphan security object from a local domain group in Windows Server 2003 (839912)



The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition

SYMPTOMS

When you try to remove an orphan Microsoft Exchange Domain Servers security group from the Exchange Enterprise Servers security group on a computer that is running Microsoft Windows Server 2003, you may receive the following error message:
The following Active Directory Error occurred: Element not found
The following error message may appear several times in the application log of the domain controller:
Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8270
User: N/A
Description: LDAP returned the error [35]
Unwilling To Perform when importing the transaction
dn: changetype: Modify member:delete: - DC=lc1b41dc,DC=com

CAUSE

This problem may occur if all the following conditions are true:
  • You used a child-parent configuration to create two domains.
  • You installed an Exchange 2000 Server organization across both domains.
  • You removed Exchange 2000 Server from the child domain computer.
  • You used the Active Directory Installation Wizard (dcpromo) to demote the child domain computer.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You are prompted to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   14-Apr-2004  01:36  5.2.3790.163      464,384  Samsrv.dll       

Windows Server 2003, 64-Bit Edition

   Date         Time   Version            Size    File name     Platform
   ---------------------------------------------------------------------
   14-Apr-2004  01:35  5.2.3790.163    1,035,776  Samsrv.dll    IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbBug kbfix kbWinServ2003preSP1fix KB839912 kbAudITPRO