"Uninstaller failed to initialize" error message when you try to reinstall the software for SideWinder Precision 2 (839117)



The information in this article applies to:

  • Microsoft SideWinder Precision 2

SYMPTOMS

When you try to reinstall the software for Microsoft SideWinder Precision 2, you may receive an error message that is similar to the following:
Uninstaller failed to initialize

CAUSE

This issue may occur if the original installation of the SideWinder Precision 2 software is corrupted.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type msconfig, and then click OK.
  3. On the General tab, click Selective Startup.
  4. Under Selective Startup, click to clear the following check boxes:
    • Process WIN.INI File
    • Load System Services
    • Load Startup Items
  5. Click OK, and then click Restart.
  6. Open the folder where you installed the software for your game controller. By default, the game controller software is located in the following folder:

    C:\Program Files\Microsoft Hardware\Game Controllers

  7. Right-click Precision 2, and then click Delete.
  8. Reinstall the software for your game controller.
  9. Click Start, and then click Run.
  10. In the Open box, type msconfig, and then click OK.
  11. On the General tab, click Selective Startup.
  12. Under Selective Startup, click to select the following check boxes:
    • Process WIN.INI File
    • Load System Services
    • Load Startup Items
  13. Click OK, and then click Restart.

Modification Type:MajorLast Reviewed:4/5/2004
Keywords:kberrmsg kbprb KB839117 kbAudEndUser