An ActiveSync file synchronization may delete files (838793)



The information in this article applies to:

  • Microsoft Windows CE .NET 4.2

SYMPTOMS

Files and subfolders that are saved in the File Sync desktop folder for a device partnership are deleted when the Windows CE .NET-based portable device connects and synchronizes again.

Although the files remain on the Windows CE .NET-based portable device, the files are not synchronized to the desktop computer.

RESOLUTION

Hotfix Information

A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 838793. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This fix is supported only when all previously issued fixes for this product have also been installed.

Restart Requirement

After you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this package has the file attributes (or later) that are listed in the following table.
   Date         Time   Version    Size    File name
   -------------------------------------------------------------------------------

   09-Apr-2004  21:55  4.21      813,816  Wincepb42-040409-kb838793-armv4.exe  
   09-Apr-2004  21:55  4.21      813,816  Wincepb42-040409-kb838793-armv4i.exe
   09-Apr-2004  21:55  4.21      822,008  Wincepb42-040409-kb838793-mipsii.exe  
   09-Apr-2004  21:55  4.21      822,008  Wincepb42-040409-kb838793-mipsii_fp.exe
   09-Apr-2004  21:55  4.21      826,104  Wincepb42-040409-kb838793-mipsiv.exe
   09-Apr-2004  21:55  4.21      826,104  Wincepb42-040409-kb838793-mipsiv_fp.exe
   09-Apr-2004  21:55  4.21      805,624  Wincepb42-040409-kb838793-sh3.exe
   09-Apr-2004  21:55  4.21      805,624  Wincepb42-040409-kb838793-sh4.exe
   09-Apr-2004  21:55  4.21      781,048  Wincepb42-040409-kb838793-x86.exe
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------

   Path: Public\Datasync\Oak\Lib\Armv4\Debug
   26-Mar-2004  00:22                    491,690  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Armv4\Retail
   26-Mar-2004  00:22                    264,824  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Armv4i\Debug
   26-Mar-2004  00:22                    492,532  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Armv4i\Retail
   26-Mar-2004  00:22                    265,188  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsii\Debug
   26-Mar-2004  00:22                    510,918  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsii\Retail
   26-Mar-2004  00:22                    272,520  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsii_fp\Debug
   26-Mar-2004  00:23                    510,948  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsii_fp\Retail
   26-Mar-2004  00:23                    272,554  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsiv\Debug
   26-Mar-2004  00:23                    519,292  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsiv\Retail
   26-Mar-2004  00:23                    276,384  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsiv_fp\Debug
   26-Mar-2004  00:23                    519,322  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Mipsiv_fp\Retail
   26-Mar-2004  00:23                    276,418  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Sh3\Debug
   26-Mar-2004  00:23                    450,738  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Sh3\Retail
   26-Mar-2004  00:23                    239,038  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Sh4\Debug
   26-Mar-2004  00:23                    450,738  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\Sh4\Retail
   26-Mar-2004  00:23                    238,654  Repllog.lib
   26-Mar-2004  00:23                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\X86\Debug
   26-Mar-2004  00:22                    420,558  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

   Path: Public\Datasync\Oak\Lib\X86\Retail
   26-Mar-2004  00:22                    223,430  Repllog.lib
   26-Mar-2004  00:22                    102,400  Repllog.pdb

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:5/27/2005
Keywords:kbBug kbfix kbQFE KB838793 kbAudDeveloper