You receive an error message when you try to join your computer to a Windows Small Business Server 2003 domain (838431)


The information in this article applies to:

  • Microsoft Windows Small Business Server 2003, Standard Edition
  • Microsoft Windows Small Business Server 2003, Premium Edition

SYMPTOMS

After you click Connect to the network now on the ConnectComputer Web page to join your computer to a Microsoft Windows Small Business Server (SBS) 2003 domain, you receive the following message:Run the wizard to complete networking setup.However, the Small Business Server Network Configuration Wizard does not start. If Display a notification about every script error is turned on in the Internet Options tool in Control Panel, you may receive the following message:Problems with this Web page might prevent it from being displayed properly or functioning properly. In the future, you can display this message by double-clicking the warning icon displayed in the status bar. If you click Show Details, you receive the following error message:
Line: 22
Char: 2
Error: Permission denied
Code: 0
URL: http://IP address/connectcomputer/start.htm

CAUSE

This issue may occur if you connect to the ConnectComputer server by using the IP address or the Fully Qualified Domain Name (FQDN) instead of the server name. When you connect by using the IP or the FQDN, the site runs under the Internet security zone. The Internet security zone typically contains higher security settings than the Local intranet security zone. The ConnectComputer server requires lower security settings to run correctly.

RESOLUTION

To resolve this issue, use either of the following methods.

Method 1

Type the NetBIOS name of the ConnectComputer server to it. For example, type http://server name/connectcomputer in the Microsoft Internet ExplorerAddress box.

Method 2

Add the ConnectComputer server's IP address or FQDN to the Local Intranet zone:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the Security tab, click Local intranet zone, and then click Sites.
  4. Click Advanced.
  5. In the Add this Web site to the zone box, type the ConnectComputer server's IP address or the ConnectComputer server's FQDN, and then click Add.

    Note You must type the ConnectComputer server's IP address or the ConnectComputer server's FQDN in the http://IP address or http://FQDN format.
  6. Click OK, click OK, and then click OK.

MORE INFORMATION

For more information about Windows SBS 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/sbs/default.mspx

Modification Type:MinorLast Reviewed:7/8/2005
Keywords:kbWebServer kbui kberrmsg kbSecurity kbprb KB838431 kbAudITPRO
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