DNS generates an access violation error in Windows Server 2003 (838035)



The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

DNS may generate an access violation error on a computer that is running Microsoft Windows Server 2003.

CAUSE

This problem may occur when DNS tries to delete an AAAA record.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

IA-64
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   02-Mar-2004  17:02  5.2.3790.136    1,023,488  Dns.exe          IA-64
   02-Mar-2004  18:50  5.2.3790.136      422,912  Wdns.exe         x86
   01-Mar-2004  15:25                        271  Branches.inf
   02-Mar-2004  19:00                     10,119  Kb838035.cat
   02-Mar-2004  18:53                        354  Updatebr.inf
   02-Mar-2004  18:54                      7,712  Update_rtmqfe.inf
x86
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   02-Mar-2004  18:50  5.2.3790.136      422,912  Dns.exe          
   01-Mar-2004  15:24                        271  Branches.inf
   02-Mar-2004  19:00                      9,766  Kb838035.cat
   02-Mar-2004  18:51                        354  Updatebr.inf
   02-Mar-2004  18:52                      6,240  Update_rtmqfe.inf

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/27/2005
Keywords:kbHotfixServer kbQFE kbDNS kbServer kberrmsg kbWinServ2003preSP1fix kbQFE kbfix kbBug KB838035 kbAudITPRO