FIX: You receive a "session has expired" error message when you view receipts in the Document Tracking interface in BizTalk Server 2002 SP1 (837710)



The information in this article applies to:

  • Microsoft BizTalk Server 2002 SP1

SYMPTOMS

After you have installed Microsoft BizTalk Server 2002 Service Pack 1 (SP1), when you try to view receipts in the Document Tracking interface, you may receive the following error message:
Session has expired. Please close this window and click on the query button again.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date        Time    Size    File name
   ---------------------------------------
   28-Feb-2004  01:17  62,598  Results.htm
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kberrmsg kbfix kbbug KB837710 kbAudDeveloper