If you fail over the cluster node when you experience these symptoms, the issue is temporarily resolved.
RESOLUTION
Update information
A supported update is now available from Microsoft. It is included in the August 16, 2004 Exchange 2000 Server post-Service Pack 3 update rollup.
The following file is available for download from the Microsoft Download Center:
Download the Exchange2000-KB870540-v2-x86-ENU.exe package now.
Release Date: August 16, 2004
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Hotfix information
If you cannot install the Exchange 2000 Server post-Service Pack 3 update that is described in the "Update information" section, a supported hotfix is available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. We recommend that you apply the Exchange 2000 Server post-Service Pack 3 update rollup that is described in the "Update information" section because it contains this hotfix and has received additional testing.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and to issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
How to obtain the latest Exchange 2000 Server service pack
Restart requirement
You do not have to restart your computer after you apply this hotfix. However, the 837427 Setup program automatically stops and then restarts all the following services:
- World Wide Web Publishing Service
- Microsoft Exchange POP3
- Microsoft Search
- Microsoft Exchange Information Store
- License Logging Service
- Microsoft Exchange IMAP4
- Microsoft Exchange MTA Stacks
- Microsoft Exchange System Attendant
- Simple Mail Transport Protocol (SMTP)
- Microsoft Exchange Routing Engine
- Network News Transfer Protocol (NNTP)
- IIS Admin Service
- Microsoft Exchange Management
- Windows Management Instrumentation
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
17-Feb-2004 01:08 12,720 Ctrl_calendarview20.htc
17-Feb-2004 01:08 91,631 Ctrl_calendarview20.js
19-Apr-2004 21:57 6.0.6585.0 856,064 Davex.dll
19-Apr-2004 21:57 6.0.6585.0 53,248 Davexpc.dll
19-Apr-2004 21:53 6.0.6585.0 131,072 Drviis.dll
19-Apr-2004 21:54 6.0.6585.0 577,536 Dsaccess.dll
19-Apr-2004 21:06 6.0.6585.0 184,320 Dscmsg.dll
19-Apr-2004 21:08 6.0.6585.0 962,560 Emsmdb32.dll
19-Apr-2004 21:56 6.0.6585.0 2,183,168 Ese.dll
19-Apr-2004 21:56 6.0.6585.0 40,960 Eseperf.dll
17-Feb-2004 01:13 6,991 Eseperf.hxx
19-Apr-2004 21:56 391,634 Eseperf.ini
19-Apr-2004 22:02 6.0.6585.0 3,596,288 Excdo.dll
19-Apr-2004 21:53 6.0.6585.0 94,208 Eximap4.dll
19-Apr-2004 21:54 6.0.6585.0 262,144 Exmime.dll
19-Apr-2004 20:42 6.0.6585.0 176,128 Exnntp.dll
19-Apr-2004 21:57 6.0.6585.0 143,360 Exodbesh.dll
19-Apr-2004 21:57 6.0.6585.0 57,344 Exodbpc.dll
19-Apr-2004 21:57 6.0.6585.0 200,704 Exodbprx.dll
19-Apr-2004 21:57 6.0.6585.0 2,179,072 Exoledb.dll
19-Apr-2004 21:51 6.0.6585.0 81,920 Exosal.dll
19-Apr-2004 21:53 6.0.6585.0 32,768 Expop3.dll
19-Apr-2004 21:54 6.0.6585.0 32,768 Exproto.dll
19-Apr-2004 21:57 6.0.6585.0 307,200 Exprox.dll
19-Apr-2004 21:07 6.0.6585.0 143,360 Exschema.exe
19-Apr-2004 21:58 6.0.6585.0 331,776 Exsmtp.dll
19-Apr-2004 21:09 6.0.6585.0 675,840 Exwform.dll
19-Apr-2004 20:43 6.0.6585.0 180,224 Exwin32.dll
19-Apr-2004 21:08 6.0.6585.0 40,960 Febecfg.dll
19-Apr-2004 21:53 6.0.6585.0 32,768 Iisif.dll
19-Apr-2004 21:54 6.0.6585.0 135,168 Iisproto.dll
19-Apr-2004 21:55 6.0.6585.0 61,440 Imap4be.dll
19-Apr-2004 21:11 6.0.6585.0 319,488 Imap4evt.dll
19-Apr-2004 21:09 6.0.6585.0 126,976 Imap4fe.dll
19-Apr-2004 21:53 6.0.6585.0 126,976 Imap4svc.dll
19-Apr-2004 21:54 6.0.6585.0 40,960 Jcb.dll
19-Apr-2004 20:42 6.0.6585.0 49,152 Mdbevent.dll
19-Apr-2004 21:02 6.0.6585.0 2,293,760 Mdbmsg.dll
19-Apr-2004 20:44 6.0.6585.0 32,768 Mdbrole.dll
19-Apr-2004 21:08 6.0.6585.0 917,504 Mdbsz.dll
19-Apr-2004 21:54 6.0.6585.0 24,576 Mdbtask.dll
19-Apr-2004 20:42 6.0.6585.0 151,552 Nntpex.dll
19-Apr-2004 21:50 6.0.6585.0 94,208 Peexch50.dll
19-Apr-2004 21:51 6.0.6585.0 413,696 Phatcat.dll
19-Apr-2004 21:53 6.0.6585.0 36,864 Pop3be.dll
19-Apr-2004 21:11 6.0.6585.0 303,104 Pop3evt.dll
19-Apr-2004 21:10 6.0.6585.0 24,576 Pop3fe.dll
19-Apr-2004 21:51 6.0.6585.0 73,728 Pop3svc.dll
19-Apr-2004 21:11 6.0.6585.0 163,840 Protomsg.dll
19-Apr-2004 21:54 6.0.6585.0 532,480 Reapi.dll
19-Apr-2004 21:53 6.0.6585.0 4,673,536 Store.exe
19-Apr-2004 21:09 6.0.6585.0 3,735,552 Wmtemplates.dll