"Windows User Account name you entered is invalid" error when you try to specify a user or a group name in Systems Management Server 2003 (836547)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When you try to specify a new user or a new group in the Access Accounts properties of a package, you receive the following error message:
The Windows User Account name you entered is not valid. Please enter a user name of the form: Domain\User

CAUSE

This problem may occur if the user name or the group name is more than 20 characters.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Systems Management Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   25-Dec-2003  09:00  2.50.2726.125     139,264  Sms_papt.dll     
   25-Dec-2003  09:00  2.50.2726.125     249,856  Sms_psec.dll     
   25-Dec-2003  09:00  2.50.2726.125     139,264  Sms_psrt.dll
   28-Apr-2004  21:43                      3,579  Update.SQL
After you apply this hotfix, you can specify up to 128 characters for a user name or for a group name.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbPackage kbsmsAdmin kberrmsg kbui kbSMSTopazFix kbSoftwareDist kbSecurity kbfix kbBug KB836547 kbAudITPRO
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