A firewall is incorrectly detected by the Broadband Networking Setup Wizard (836513)



The information in this article applies to:

  • Microsoft Broadband Network Utility

SYMPTOMS

When you run the Microsoft Broadband Networking Setup Wizard, you may receive the following error message:
If your computer is running either a software firewall or other Internet security software, disable it now.
You receive this error message when there is no software firewall or Internet security software running on your computer.

CAUSE

This issue may occur if a network cable is disconnected on your computer.

RESOLUTION

To resolve this issue, connect the network cable to the appropriate port on your computer.

Modification Type:MajorLast Reviewed:3/4/2004
Keywords:kbhowto kbprb kbBroadBand KB836513 kbAudEndUser