Systems Management Server 2003 Advanced Clients continuously send and receive content location requests (836129)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When a Systems Management Server (SMS) 2003 Advanced Client receives an advertisement from a proxy management point for a package that resides on a protected distribution point, it may be stuck in an endless loop, sending and receiving content location request messages to and from the proxy management point. This can cause significant network congestion.

Additionally, an entry that is similar to the following is logged several times per second in the LocationServices.log file on the SMS 2003 Advanced Client: Current AD site of machine is AD SiteName

CAUSE

This problem occurs when a SMS 2003 Advanced Client receives a list of content locations from a proxy Management Point that does not contain the assigned site's site code in the reply. When this problem occurs, the Advanced Client continuously sends and receives location requests.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
      Date      Time   Version            Size    File name
   --------------------------------------------------------------
   25-Dec-2003  09:50  2.50.2726.122      69,632  Locationmgr.dll  
   25-Dec-2003  09:50                  6,450,176  Mp.msi

Installation instructions

To install this hotfix, follow these steps:
  1. Create a shared folder in a location that is accessible to your SMS site servers.
  2. Copy the SMS2003-RTM-KB836129-X86-xxx.exe hotfix file to the shared folder.
  3. Log on to each primary and secondary site server in your site by using an account that has administrative credentials, and then connect to the shared folder that contains the hotfix.

  4. Important You must make sure that the SMS Administrator console is closed before you go to step 5.
  5. Double-click SMS2003-RTM-KB836129-X86-xxx.exe, and then follow the instructions that appear on the screen.

    The instructions prompt you to perform a site reset. Performing the site reset reinstalls any Management Points that you have in this site. During the site reset, the hotfix is applied. If you select not to perform the site reset, the site reset must be performed manually for the hotfix to be correctly applied to the management point.

WORKAROUND

To work around this problem, do not use protected distribution points and expire any advertisements that are targeted to clients that experience this problem.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbSMSTopazFix kbfix kbBug KB836129 kbAudITPRO
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