Description of the Office 2003 hotfix package: May 21, 2004 (835238)


The information in this article applies to:

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Student and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003

SUMMARY

Microsoft has released the Microsoft Office 2003 hotfix package for Microsoft Office 2003. This article describes the following items about the hotfix package:

  • Issues that are fixed in the hotfix package
  • Prerequisites for installing the hotfix package
  • Whether you must restart your computer after you install the hotfix package
  • Whether the hotfix package is replaced by any other hotfix package
  • Whether you must make any registry changes to use one or more of the hotfixes in the package
  • The files that are contained in the hotfix package

ARTICLE CONTENTS

INTRODUCTION

This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 hotfix package that is dated May 21, 2004.

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Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:
  • When you use a ListBox control on a user form that contains Japanese or other special characters in an Office 2003 program, one or more of the following issues may occur:
    • The lower section of characters that are contained in the ListBox control may be missing.
    • Some special characters or a line of characters may be missing from the ListBox control.
    • The font that is used by the special characters that is contained in the ListBox control may be changed to a different font such as Tahoma.
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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

There are no prerequisites before installing this hotfix.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:
   Date         Time   Version        Size       File name
   -------------------------------------------------------------------------
   24-May-2004  23:13  5.0.2919.6304  1,146,912  Office2003-kb835238-glb.exe

Microsoft Windows Installer MSP file information:
   Date         Time   Size       File name
   ------------------------------------------------------------------------
   21-May-2004  03:26  4,907,008  Riched20ff.msp (Full-File/Administrative)
   21-May-2004  01:22  4,698,112  Riched20op.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:
   Date         Time   Version       Size     File name
   -------------------------------------------------------
   05-Apr-2004  08:26  5.50.99.2006  920,264  Riched20.dll
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Additional notes

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbOffice2003preSP2fix kbfix kbHotfixRollup KB835238 kbAudITPRO kbAudEndUser
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