You receive an error message when you refresh caches on Commerce Server 2002 Business Desk (834162)


The information in this article applies to:

  • Microsoft Solution Offering - Microsoft Solution for Internet Business
  • Microsoft Commerce Server 2002 SP1

SYMPTOMS

When you refresh any caches from the Microsoft Commerce Server 2002 Business Desk, you receive the following error message:

Error Type: msxml3.dll (0x80004005)
Unspecified error
/msib21bizdesk/resolution_target_posting/refresh.asp,line 91

CAUSE

This error occurs because error handling is incorrect in the Refresh.asp file.

RESOLUTION

To resolve this problem, you must edit the following files:
  • %systemroot%\Inetpub\wwwroot\msib21bizdesk\Profiles\RefreshProfileSvcAll.asp
  • %systemroot%\Inetpub\wwwroot\msib21bizdesk\resolution_target_posting\Refresh.asp
  • %systemroot%\Inetpub\wwwroot\msib21bizdesk\productionrefresh\Refresh.asp
In these files, every time the following code appears:
Server.CreateObject("MSXML2.ServerXMLHTTP")
change the code to the following code:
Server.CreateObject("MSXML2.ServerXMLHTTP.4.0")

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For more information about the Commerce Server 2002 Business Desk, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/comsrv2k/htm/cs_gs_intro_hsru.asp

For more information about Personalized Content Objects, visit the MSIB Documentation at the following MSDN Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnmsib/html/MSIBNode1.asp

Modification Type:MajorLast Reviewed:2/6/2004
Keywords:kbprb KB834162 kbAudDeveloper
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