FIX: You cannot add new data objects to the Profile resources by using MDAC 2.8 in Commerce Server (834140)



The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2002 SP2

SYMPTOMS

If Microsoft Data Access Components (MDAC) 2.8 is installed together with Microsoft Commerce Server 2002, you cannot create new Profile data objects in the Commerce Server 2002 Microsoft Management Console (MMC).

The Object Name list in the New Data Object dialog box should contain all available object names. However, this list is empty.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ------------------------------------------------------
   23-Dec-2003  05:47  4.5.3350.0  573,238  Dsmsnapin.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbCommServ2002preSp3fix kbfix kbbug KB834140 kbAudDeveloper