Microsoft Broadband Networking Setup Wizard does not start (833768)


The information in this article applies to:

  • Microsoft Broadband Network Utility
  • Microsoft Broadband Networking 10 100 Ethernet 5 Port Switch MN150
  • Microsoft Broadband Networking 10 100 Ethernet Notebook Adapter MN120
  • Microsoft Broadband Networking 10 100 Ethernet PCI Adapter MN130
  • Microsoft Broadband Networking 10 100 Ethernet USB Adapter MN110
  • Microsoft Broadband Networking 10 100 Ethernet Wired Base Station MN100
  • Microsoft Broadband Networking Wireless Base Station MN500
  • Microsoft Broadband Networking Wireless Base Station MN-700
  • Microsoft Broadband Networking Wireless Desktop Kit MN610
  • Microsoft Broadband Networking Wireless Notebook Adapter MN520
  • Microsoft Broadband Networking Wireless Notebook Adapter MN-720
  • Microsoft Broadband Networking Wireless Notebook Kit MN620
  • Microsoft Broadband Networking Wireless Notebook Kit MN-820
  • Microsoft Broadband Networking Wireless PCI Adapter MN-730
  • Microsoft Broadband Networking Wireless USB Adapter MN510

SYMPTOMS

When you try to run the Microsoft Broadband Networking Setup Wizard on your computer, the wizard does not start.

CAUSE

This issue may occur when the Network ID setting on your computer is configured with a workgroup name that contains a special character--for example, a period.

A workgroup name can contain up to 15 characters, including letters, numbers, and the following characters:! @ # $ % ^ & ( ) _ - ; : ' " ,. It cannot contain any spaces, and must start with a letter or a number. The NetBiosName class considers the majority of those special characters as invalid so the problem may occur if the workgroup name contains other characters besides the period.

RESOLUTION

To resolve this issue, change the workgroup name to something that does not contain special characters. To do this, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Note Follow these steps on all computers that are in your workgroup.
  1. Click Start, right-click My Computer, and then click Properties.
  2. In the System Properties tab, click the Computer Name tab, and then click Change.
  3. Under Member of, click Workgroup, and then type a name for your workgroup that does not contain any special characters.
  4. Click OK, and then restart your computer.
Modification Type:MajorLast Reviewed:1/7/2004
Keywords:kbprb KB833768
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