SYMPTOMS
When you use Microsoft Excel 2000 on a Microsoft Windows 2000-based computer to edit an Excel file that resides on a network share, and then you try to save your changes to the Excel file on the network share, you may receive an error message that is similar to the following:
Your changes could not be saved to Your_File_Name.XLS, but were saved to 4CCA4100.
Close the existing document, then open the temporary document and save it under a new name
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Windows 2000 Service Pack 3 or later.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-----------------------------------------------------------
22-Dec-2003 20:16 5.0.2195.6824 42,256 Basesrv.dll
21-Sep-2003 00:45 5.0.2195.6824 236,304 Cmd.exe
22-Dec-2003 20:16 5.0.2195.6882 222,992 Gdi32.dll
22-Dec-2003 20:16 5.0.2195.6886 711,440 Kernel32.dll
22-Dec-2003 20:16 5.0.2195.6824 54,032 Mpr.dll
22-Dec-2003 20:16 5.0.2195.6883 334,096 Msgina.dll
22-Dec-2003 20:16 5.0.2195.6882 90,232 Rdpwd.sys
06-Nov-2003 22:29 5.0.2195.6870 5,847,552 Sp3res.dll
22-Dec-2003 20:16 5.0.2195.6882 380,176 User32.dll
22-Dec-2003 20:16 5.0.2195.6886 391,440 Userenv.dll
19-Dec-2003 00:13 5.0.2195.6886 1,630,192 Win32k.sys
11-Nov-2003 00:29 5.0.2195.6873 182,032 Winlogon.exe
22-Dec-2003 20:16 5.0.2195.6884 243,984 Winsrv.dll
19-Dec-2003 00:13 5.0.2195.6886 1,630,192 Win32k.sys
22-Dec-2003 20:16 5.0.2195.6884 243,984 Winsrv.dll