CAUSE
This problem may occur when you do the following:
- You start a program by using the Run As command.
- In the Run the program as the following user box, you type a user account that is not an administrator account.
- You start a second instance of the same program.
- In the second instance of the program, you switch to the Japanese Input Method Editor (IME), and you type some Japanese characters.
In this scenario, when you use the Japanese IME in the second instance of the program, the Japanese IME quits unexpectedly together with the associated process.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------
11-Mar-2004 19:37 9.1.1.9003 23,312 Imeshare.dll
11-Mar-2004 19:37 7.0.1.9003 86,288 Imeskdic.dll