The data in the public folders is several days out of date in Exchange Server 5.5 (832768)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

SYMPTOMS

When your users try to use the public folders to share date, your users may notice that the data in the public folders is several days out of date in Microsoft Exchange Server 5.5. Your Exchange Server 5.5 users cannot share data effectively by using the public folders. You may also experience the following:
  • Exchange Server 5.5 is unstable.
  • The Exchange Server 5.5 computer may experience 100 percent CPU use when the computer tries to reallocate more memory but cannot recover the memory.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
22-Nov-2004  11:00  5.5.2658.25       496,400  Mdbmsg.dll       
22-Nov-2004  11:03  5.5.2658.25     2,635,536  Store.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbexchSTORE kbBug kbfix kbQFE KB832768 kbAudDeveloper kbAudEndUser