Your RPC application may stop responding or slow down when you run the RPC application on a Windows Server 2003-based computer (832521)



The information in this article applies to:

  • Microsoft COM+ 1.5, when used with:
    • the operating system: Microsoft Windows Server 2003

SYMPTOMS

When you work with remote procedure calls (RPC) in Microsoft Windows Server 2003, and Component Load Balancing is enabled, your application may stop responding or slow down.

CAUSE

This problem occurs because of a memory leak on the server that is running the RPC-based application. When an RPC client sends an RPC request call to the RPC server, the container thread may not be freed up after use. The thread may continue to hold the memory.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
--------------------------------------------------------------
15-Jan-2004  18:49  5.2.3790.109    1,188,352  Ole32.dll        
15-Jan-2004  18:49  5.2.3790.119      663,040  Rpcrt4.dll       
15-Jan-2004  18:49  5.2.3790.109      293,888  Rpcss.dll


STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about RPC, visit the following MSDN Web site:

Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbbug kbfix kbWinServ2003preSP1fix kbQFE KB832521 kbAudDeveloper