"Project Encountered a Problem and Needs to Close" Error Message and Microsoft Project Quits Unexpectedly (Crashes) When You Save Your Project to Project Server (832395)
The information in this article applies to:
- Microsoft Office Project Professional 2003
- Microsoft Office Project Standard 2003
- Microsoft Project Professional 2002
- Microsoft Project Standard 2002
- Microsoft Office Project Server 2003
SYMPTOMSWhen you connect to Microsoft Office Project Server 2003,
and you open or create a new project and then save the project to the server,
Microsoft Project quits unexpectedly (crashes) and you receive an error message
that is similar to the following: Microsoft Project has
encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost.
Restart Microsoft Project.
Please tell Microsoft about this problem.
We have created an error report that you can send to
help us improve Microsoft Project. We will treat this report as confidential
and anonymous.
To see what data this error report contains, click
here. When you view the data in the error report, the report contains
an error signature that is similar to the following: AppName: winproj.exe AppVer: 11.0.2003.816 ModName: odbcmon.dll
ModVer: 10.0.2002.401 Offset: 000038be CAUSEThis problem occurs if both of the following conditions are
true:
- You save your project to a database and you use a data
source name (DSN) to connect to the database.
- You save your project by using a file name that contains a
space character that comes immediately before (or comes immediately before and immediately after) the following string:
For example, this problem occurs if you save your project as
"MyProject pwd.Published" (without the quotation marks). However, this problem
does not occur if you save your project as "Pwd MyProject.Published" (without
the quotation marks). WORKAROUNDTo work around this problem, when you save your project, do
not use a file name that contains a space character that comes immediately
before (or comes immediately before and immediately after) the following string: STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
| Modification Type: | Minor | Last Reviewed: | 6/6/2005 |
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| Keywords: | kbnofix kbBug KB832395 kbAudITPRO kbAudEndUser |
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