Properties and Create Shortcut menu items do not appear when you use the Active Directory Users and Computers snap-in to search for an object (832210)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you use the Active Directory Users and Computers snap-in Microsoft Management Console (MMC) to search for an Active Directory object, and then you right-click a file in the results list, the Properties and the Create Shortcut menu items may not appear.

CAUSE

This issue may occur if the Fully Qualified Domain Name (FQDN) of the root domain cannot bind to the Display Specifier object that contains the menu items for the object class. If the bind is not successful because of an incorrect path, the Properties and the Create Shortcut menu items will not be added to the menu.

RESOLUTION

To resolve this problem, download and install the hotfix that is included in the following Microsoft Knowledge Base article:

820604 Cannot connect to a printer or the connection is slow from the Search Printer dialog box


This fix is scheduled to be included in Microsoft Windows 2000 Service Pack 5 (SP5).

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Modification Type:MinorLast Reviewed:11/6/2004
Keywords:kbBug kbfix kbWin2000preSP5fix KB832210 kbAudITPRO
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