"Setup could not create or reset the server connection account in the domain" error message when you perform a site reset (832106)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When you try to perform a site reset after you upgrade your Microsoft Systems Management Server (SMS) 2.0 primary site to SMS 2003, you may receive the following error message:
Setup could not create or reset the Server connection account in the domain.

CAUSE

This problem may occur if the site server connection account is not a member of the Domain Administrators group.

WORKAROUND

To work around this problem, use any one of the following methods:
  • When you are prompted about whether you want to reset the site server connection account, click No.
  • Add the SMS Service connection account to the Domain Administrators group while the site reset is performed.
  • Create a duplicate of the server connection account on the site server computer. Add the account to the SMS_SiteSystemtoSiteServer security group.
  • Create the Smsaccountsetup.ini file, and make sure that you provide the name and the password of the server connection account in this file. SMS Setup will use the account information in this file when you perform a site reset. For additional information about the Smsaccountsetup.ini file, click the following article number to view the article in the Microsoft Knowledge Base:

    235169 SMS: How to Reduce SMS Accounts Required for Installation on Large Windows NT Domains

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbServer kberrmsg kbUpgrade kbSecurity kbnofix kbBug KB832106 kbAudITPRO
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