"MSIEXEC caused an invalid page fault in module KERNEL32.DLL" error message when you try to install Visio 2002 (831320)


The information in this article applies to:

  • Microsoft Visio 2002 Professional
  • Microsoft Visio 2002 Standard

SUMMARY

When you try to install Microsoft Visio 2002, the Setup program quits and you receive the following error message:
MSIEXEC caused an invalid page fault in module KERNEL32.DLL

CAUSE

This issue may occur if the Setup program is interrupted--for example, by removing and re-inserting the Visio 2002 CD-ROM.

RESOLUTION

To resolve this issue, follow these steps:
  1. Insert the Visio 2002 CD in the CD-ROM drive.
  2. Click Start, click Run, and then type CDDriveLetter: Visio.msi in the Open box.
  3. Click OK.
Note In step 2, CDDriveLetter refers to the letter that designates your CD-ROM or DVD-ROM drive. Frequently, the letter that designates your CD-ROM or DVD-ROM drive is the letter D.

MORE INFORMATION

For additional information about the Visio 2002 Setup program, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/visio/visio2002/reskit/ch03.asp

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbsetup kbtshoot kberrmsg kbprb KB831320 kbAudEndUser
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