FIX: Applications that use Message Queuing 3.0 and diagnostic tracing may stop responding (830953)



The information in this article applies to:

  • Microsoft Message Queuing 3.0

SYMPTOMS

Applications that use Microsoft Message Queuing 3.0 (also known as MSMQ) may stop responding without any indication of why the application has stopped responding. One known example of this problem occurs when multiple Web clients access a Microsoft Internet Information Services (IIS) Web-based solution by using Message Queuing 3.0. The Web server may stop responding after several users have accessed the solution.

CAUSE

By default, diagnostic tracing is enabled in Message Queuing 3.0. Message Queuing initializes tracing in the Mqrt.dll DllMain function without the -DLL switch. Because of this behavior, applications that use Message Queuing and that activate diagnostic tracing may stop responding.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Mqac.sys5.2.1734.36277,82401-Jul-200523:48x86
Mqad.dll5.2.1734.362145,92002-Jul-200521:40x86
Mqads.dll5.2.1734.362192,00002-Jul-200521:40x86
Mqbkup.exe5.2.1734.36228,16001-Jul-200523:48x86
Mqcertui.dll5.2.1734.3629,72802-Jul-200521:40x86
Mqclus.dll5.2.1734.36274,24002-Jul-200521:40x86
Mqdbodbc.dll5.2.1734.36230,72002-Jul-200521:40x86
Mqdscli.dll5.2.1734.36247,10402-Jul-200521:40x86
Mqdssrv.dll5.2.1734.36247,61602-Jul-200521:40x86
Mqdssvc.exe5.2.1734.36258,88001-Jul-200523:48x86
Mqgentr.dll5.2.1734.36242,49602-Jul-200521:40x86
Mqise.dll5.2.1734.36227,64802-Jul-200521:40x86
Mqlogmgr.dll2001.12.4720.36271,68002-Jul-200521:40x86
Mqoa.dll5.2.1734.362230,40002-Jul-200521:40x86
Mqperf.dll5.2.1734.36213,82402-Jul-200521:40x86
Mqqm.dll5.2.1734.362778,24002-Jul-200521:40x86
Mqrt.dll5.2.1734.362169,47202-Jul-200521:40x86
Mqrtdep.dll5.2.1734.362116,73602-Jul-200521:40x86
Mqsec.dll5.2.1734.362133,12002-Jul-200521:40x86
Mqsnap.dll5.2.1734.362508,92802-Jul-200521:40x86
Mqsvc.exe5.2.1734.3625,63201-Jul-200523:48x86
Mqtgclus.dll5.2.1734.36229,69602-Jul-200521:40x86
Mqtgsvc.exe5.2.1734.36278,84801-Jul-200523:48x86
Mqtrig.dll5.2.1734.362133,63202-Jul-200521:40x86
Mqupgrd.dll5.2.1734.36250,17602-Jul-200521:40x86
Msmqocm.dll5.2.1734.362238,08002-Jul-200521:40x86
Windows Server 2003, x86-based versions with Service Pack 1
File nameFile versionFile sizeDateTimePlatformSP requirement
Mqac.sys5.2.1917.247984,48002-Jul-200500:36x86SP1
Mqad.dll5.2.1917.2479155,13602-Jul-200521:45x86SP1
Mqads.dll5.2.1917.2479200,70402-Jul-200521:45x86SP1
Mqbkup.exe5.2.1917.247930,20802-Jul-200500:36x86SP1
Mqcertui.dll5.2.1917.24799,72802-Jul-200521:45x86SP1
Mqclus.dll5.2.1917.247977,82402-Jul-200521:45x86SP1
Mqdbodbc.dll5.2.1917.247932,76802-Jul-200521:45x86SP1
Mqdscli.dll5.2.1917.247949,66402-Jul-200521:45x86SP1
Mqdssrv.dll5.2.1917.247951,71202-Jul-200521:45x86SP1
Mqdssvc.exe5.2.1917.247967,58402-Jul-200500:36x86SP1
Mqgentr.dll5.2.1917.247945,05602-Jul-200521:45x86SP1
Mqise.dll5.2.1917.247929,18402-Jul-200521:45x86SP1
Mqlogmgr.dll2001.12.4720.247975,26402-Jul-200521:45x86SP1
Mqoa.dll5.2.1917.2479240,64002-Jul-200521:45x86SP1
Mqperf.dll5.2.1917.247914,33602-Jul-200521:45x86SP1
Mqqm.dll5.2.1917.2479834,56002-Jul-200521:06x86SP1
Mqrt.dll5.2.1917.2479180,73602-Jul-200521:45x86SP1
Mqrtdep.dll5.2.1917.2479125,44002-Jul-200521:45x86SP1
Mqsec.dll5.2.1917.2479142,33602-Jul-200521:45x86SP1
Mqsnap.dll5.2.1917.2479540,16002-Jul-200521:45x86SP1
Mqsvc.exe5.2.1917.24796,14402-Jul-200500:36x86SP1
Mqtgclus.dll5.2.1917.247931,74402-Jul-200521:45x86SP1
Mqtgsvc.exe5.2.1917.247986,52802-Jul-200500:36x86SP1
Mqtrig.dll5.2.1917.2479140,28802-Jul-200521:45x86SP1
Mqupgrd.dll5.2.1917.247954,78402-Jul-200521:45x86SP1
Msmqocm.dll5.2.1917.2479250,36802-Jul-200521:45x86SP1
Windows Server 2003, x64-based versions with Service Pack 1
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mqac.sys5.2.1917.2479154,11202-Jul-200521:07x64SP1Not Applicable
Mqad.dll5.2.1917.2479372,73602-Jul-200521:07x64SP1Not Applicable
Mqads.dll5.2.1917.2479385,02402-Jul-200521:07x64SP1Not Applicable
Mqbkup.exe5.2.1917.247947,61602-Jul-200521:07x64SP1Not Applicable
Mqcertui.dll5.2.1917.247913,82402-Jul-200521:07x64SP1Not Applicable
Mqclus.dll5.2.1917.2479133,12002-Jul-200521:07x64SP1Not Applicable
Mqdscli.dll5.2.1917.247976,28802-Jul-200521:07x64SP1Not Applicable
Mqdssrv.dll5.2.1917.247995,23202-Jul-200521:07x64SP1Not Applicable
Mqdssvc.exe5.2.1917.2479119,80802-Jul-200521:07x64SP1Not Applicable
Mqgentr.dll5.2.1917.247973,21602-Jul-200521:07x64SP1Not Applicable
Mqise.dll5.2.1917.247943,00802-Jul-200521:07x64SP1Not Applicable
Mqlogmgr.dll2001.12.4720.2479125,95202-Jul-200521:07x64SP1Not Applicable
Mqoa.dll5.2.1917.2479363,00802-Jul-200521:07x64SP1Not Applicable
Mqperf.dll5.2.1917.247919,45602-Jul-200521:07x64SP1Not Applicable
Mqqm.dll5.2.1917.24791,721,85602-Jul-200521:07x64SP1Not Applicable
Mqrt.dll5.2.1917.2479314,88002-Jul-200521:07x64SP1Not Applicable
Mqrtdep.dll5.2.1917.2479209,40802-Jul-200521:07x64SP1Not Applicable
Mqsec.dll5.2.1917.2479259,58402-Jul-200521:07x64SP1Not Applicable
Mqsnap.dll5.2.1917.2479945,15202-Jul-200521:07x64SP1Not Applicable
Mqsvc.exe5.2.1917.24798,19202-Jul-200521:07x64SP1Not Applicable
Mqtgclus.dll5.2.1917.247944,03202-Jul-200521:07x64SP1Not Applicable
Mqtgsvc.exe5.2.1917.2479180,22402-Jul-200521:07x64SP1Not Applicable
Mqtrig.dll5.2.1917.2479281,08802-Jul-200521:07x64SP1Not Applicable
Mqupgrd.dll5.2.1917.247995,74402-Jul-200521:07x64SP1Not Applicable
Msmqocm.dll5.2.1917.2479419,32802-Jul-200521:07x64SP1Not Applicable
Wmqad.dll5.2.1917.2479155,13602-Jul-200521:07x86SP1WOW
Wmqdscli.dll5.2.1917.247949,66402-Jul-200521:07x86SP1WOW
Wmqoa.dll5.2.1917.2479240,64002-Jul-200521:07x86SP1WOW
Wmqperf.dll5.2.1917.247914,33602-Jul-200521:07x86SP1WOW
Wmqrt.dll5.2.1917.2479180,73602-Jul-200521:07x86SP1WOW
Wmqsec.dll5.2.1917.2479142,33602-Jul-200521:07x86SP1WOW
Windows Server 2003, Itanium architecture-based versions
File nameFile versionFile sizeDateTimePlatformService branch
Mqac.sys5.2.1734.362270,84802-Jul-200521:07IA-64Not Applicable
Mqad.dll5.2.1734.362486,91202-Jul-200521:07IA-64Not Applicable
Mqads.dll5.2.1734.362616,44802-Jul-200521:07IA-64Not Applicable
Mqbkup.exe5.2.1734.36274,75202-Jul-200521:07IA-64Not Applicable
Mqcertui.dll5.2.1734.36223,04002-Jul-200521:07IA-64Not Applicable
Mqclus.dll5.2.1734.362221,18402-Jul-200521:07IA-64Not Applicable
Mqdscli.dll5.2.1734.362126,46402-Jul-200521:07IA-64Not Applicable
Mqdssrv.dll5.2.1734.362118,78402-Jul-200521:07IA-64Not Applicable
Mqdssvc.exe5.2.1734.362201,21602-Jul-200521:07IA-64Not Applicable
Mqgentr.dll5.2.1734.362133,63202-Jul-200521:07Not ApplicableNot Applicable
Mqise.dll5.2.1734.36278,84802-Jul-200521:07IA-64Not Applicable
Mqlogmgr.dll2001.12.4720.362219,13602-Jul-200521:07IA-64Not Applicable
Mqoa.dll5.2.1734.362628,73602-Jul-200521:07IA-64Not Applicable
Mqperf.dll5.2.1734.36232,76802-Jul-200521:07IA-64Not Applicable
Mqqm.dll5.2.1734.3622,729,98402-Jul-200521:07IA-64Not Applicable
Mqrt.dll5.2.1734.362523,26402-Jul-200521:07IA-64Not Applicable
Mqrtdep.dll5.2.1734.362357,37602-Jul-200521:07IA-64Not Applicable
Mqsec.dll5.2.1734.362433,15202-Jul-200521:07IA-64Not Applicable
Mqsnap.dll5.2.1734.3621,635,32802-Jul-200521:07IA-64Not Applicable
Mqsvc.exe5.2.1734.36212,28802-Jul-200521:07IA-64Not Applicable
Mqtgclus.dll5.2.1734.36278,33602-Jul-200521:07IA-64Not Applicable
Mqtgsvc.exe5.2.1734.362298,49602-Jul-200521:07IA-64Not Applicable
Mqtrig.dll5.2.1734.362420,86402-Jul-200521:07IA-64Not Applicable
Mqupgrd.dll5.2.1734.362162,30402-Jul-200521:07IA-64Not Applicable
Msmqocm.dll5.2.1734.362625,66402-Jul-200521:07IA-64Not Applicable
Wmqad.dll5.2.1734.362145,92002-Jul-200521:07x86WOW
Wmqdscli.dll5.2.1734.36247,10402-Jul-200521:07x86WOW
Wmqoa.dll5.2.1734.362230,40002-Jul-200521:07x86WOW
Wmqperf.dll5.2.1734.36213,82402-Jul-200521:07x86WOW
Wmqrt.dll5.2.1734.362169,47202-Jul-200521:07x86WOW
Wmqsec.dll5.2.1734.362133,12002-Jul-200521:07x86WOW
Windows Server 2003, Itanium architecture-based versions with Service Pack 1
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mqac.sys5.2.1917.2479297,47202-Jul-200521:07IA-64SP1Not Applicable
Mqad.dll5.2.1917.2479521,72802-Jul-200521:07IA-64SP1Not Applicable
Mqads.dll5.2.1917.2479658,43202-Jul-200521:07IA-64SP1Not Applicable
Mqbkup.exe5.2.1917.247985,50402-Jul-200521:07IA-64SP1Not Applicable
Mqcertui.dll5.2.1917.247928,67202-Jul-200521:07IA-64SP1Not Applicable
Mqclus.dll5.2.1917.2479237,05602-Jul-200521:07IA-64SP1Not Applicable
Mqdscli.dll5.2.1917.2479134,14402-Jul-200521:07IA-64SP1Not Applicable
Mqdssrv.dll5.2.1917.2479133,63202-Jul-200521:07IA-64SP1Not Applicable
Mqdssvc.exe5.2.1917.2479230,40002-Jul-200521:07IA-64SP1Not Applicable
Mqgentr.dll5.2.1917.2479145,92002-Jul-200521:07IA-64SP1Not Applicable
Mqise.dll5.2.1917.247987,04002-Jul-200521:07IA-64SP1Not Applicable
Mqlogmgr.dll2001.12.4720.2479228,35202-Jul-200521:07IA-64SP1Not Applicable
Mqoa.dll5.2.1917.2479660,99202-Jul-200521:07IA-64SP1Not Applicable
Mqperf.dll5.2.1917.247935,84002-Jul-200521:07IA-64SP1Not Applicable
Mqqm.dll5.2.1917.24792,904,57602-Jul-200521:07IA-64SP1Not Applicable
Mqrt.dll5.2.1917.2479553,98402-Jul-200521:07IA-64SP1Not Applicable
Mqrtdep.dll5.2.1917.2479380,41602-Jul-200521:07IA-64SP1Not Applicable
Mqsec.dll5.2.1917.2479463,87202-Jul-200521:07IA-64SP1Not Applicable
Mqsnap.dll5.2.1917.24791,670,14402-Jul-200521:07IA-64SP1Not Applicable
Mqsvc.exe5.2.1917.247913,31202-Jul-200521:07IA-64SP1Not Applicable
Mqtgclus.dll5.2.1917.247983,45602-Jul-200521:07IA-64SP1Not Applicable
Mqtgsvc.exe5.2.1917.2479328,19202-Jul-200521:07IA-64SP1Not Applicable
Mqtrig.dll5.2.1917.2479453,63202-Jul-200521:07IA-64SP1Not Applicable
Mqupgrd.dll5.2.1917.2479176,64002-Jul-200521:07IA-64SP1Not Applicable
Msmqocm.dll5.2.1917.2479662,52802-Jul-200521:07IA-64SP1Not Applicable
Wmqad.dll5.2.1917.2479155,13602-Jul-200521:07x86SP1WOW
Wmqdscli.dll5.2.1917.247949,66402-Jul-200521:07x86SP1WOW
Wmqoa.dll5.2.1917.2479240,64002-Jul-200521:07x86SP1WOW
Wmqperf.dll5.2.1917.247914,33602-Jul-200521:07x86SP1WOW
Wmqrt.dll5.2.1917.2479180,73602-Jul-200521:07x86SP1WOW
Wmqsec.dll5.2.1917.2479142,33602-Jul-200521:07x86SP1WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


Modification Type:MajorLast Reviewed:8/3/2006
Keywords:kbHotfixServer kbBug kbfix kbQFE KB830953 kbAudDeveloper