DNS intermittently stops resolving some host names (830905)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, 64-Bit Enterprise Edition
SYMPTOMSA Domain Name System (DNS) server that is running Microsoft
Windows Server 2003 may intermittently stop responding to client requests for
certain host names. However, the server responds correctly to client requests for all
other host names. RESOLUTION
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
WORKAROUNDTo work around this problem, clear the DNS cache. To do
this, use one of the following methods. Using a command promptUse the Dnscmd.exe command-line tool to clear the DNS cache. To do this, follow
these steps. Note Dnscmd.exe is included in Windows Server 2003 Support Tools.
To install Windows Server 2003 Support Tools, right-click
Suptools.msi in the Support\Tools folder on the Windows Server
2003 CD, and then click Install.
- Click Start, click Run,
type cmd in the Open box, and then
click OK.
- Type the following command, and then press ENTER:
You receive the following message:. completed successfully Command completed
successfully.
Using the DNS toolUse the DNS tool to clear the cache. To do this, follow these
steps:
- Start the DNS tool. To do this, click
Start, point to Administrative Tools, and
then click DNS.
- Under DNS, right-click the server where
you want to clear the cache, and then click Clear
Cache.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article. This problem was first corrected in Windows Server 2003 Service Pack 1.
Modification Type: | Minor | Last Reviewed: | 10/27/2005 |
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Keywords: | kbHotfixServer kbQFE kbBug kbfix kbQFE KB830905 kbAudITPRO |
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