Indexing Takes a Long Time When an HTML Resource Exists in MCMS (830718)



The information in this article applies to:

  • Microsoft Content Management Server 2002
  • Microsoft Content Management Server 2002 SP1

SYMPTOMS

When you use SharePoint Portal Server (SPS) to crawl (that is, to index) a Microsoft Content Management Server (MCMS) 2002 site, you may notice that it takes a long time for the indexing of the site to complete. You only notice this issue all three of the following conditions are met:
  • You have resources or attachments on posting placeholders.
  • The resource or the attachment file has a Web page file name extension (for example, .html, .htm, .xml, .asp, or .aspx).
  • The resource or the attachment file contains relative links to another file that has a Web page file name extension.
One example of a resource or attachment file that has a Web page file name extension and that contains relative links to another file that has a Web page file name extension is a Microsoft Office thicket file. An Office thicket file is a Microsoft Word document that is saved in HTML format.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   -----------------------------------------------------------------
   16-Oct-2003  22:39  5.0.2512.0      1,231,872  Aeserverobject.dll  

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbbug kbfix kbContentMgtServ2002SP2Fix kbContentMgtServ2002preSP2Fix KB830718 kbAudDeveloper