"Error 1931" error message when you apply Office XP Service Pack 3 for SharePoint Team Services to a Windows Server 2003-based computer that is running SharePoint Team Services (830423)
The information in this article applies to:
- SharePoint Team Services from Microsoft, when used with:
- the operating system: Microsoft Windows Server 2003, Standard Edition
- the operating system: Microsoft Windows Server 2003, Enterprise Edition
- the operating system: Microsoft Windows Server 2003, Datacenter Edition
SYMPTOMS When you try to apply Microsoft Office XP Service Pack 3
(SP3) for SharePoint Team Services to a Microsoft Windows Server 2003-based
computer that is running SharePoint Team Services from Microsoft, you may
receive the following error message: Error
1931.
Setup cannot update file \system drive\Program files\Common
Files\Microsoft Shared\Web Server Extensions\50\bin\CFGWIZ.EXE because it is
protected by Windows. You may need to update your operating system for this
program to work correctly. CAUSE This problem may occur if you try to install Office XP SP3
for SharePoint Team Services on a Windows Server 2003-based
computer.WORKAROUNDTo work around this problem, download Office XP SP3
for SharePoint Team Services and install it during the download process. Do not download Office XP SP3
for SharePoint Team Services and then try to install it manually after you download it.STATUS
Microsoft is researching this problem and will post more information in this
article when the information becomes available.
REFERENCES For additional information about
Office XP Service Pack 3 (SP3) for SharePoint Team Services, click the
following article number to view the article in the Microsoft Knowledge Base: 833845
Overview of Office XP Service Pack 3 for SharePoint Team Services
| Modification Type: | Minor | Last Reviewed: | 1/9/2006 |
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| Keywords: | kberrmsg kbBug KB830423 kbAudITPRO kbAudEndUser |
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