FIX: Office SharePoint Portal Server 2003 takes a longer time to create a new Windows SharePoint Services Web site on the portal site as the number of Web sites increases (830353)



The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003



SYMPTOMS

In Microsoft Office SharePoint Portal Server 2003, you may find that it takes a longer time to create a new Microsoft Windows SharePoint Services Web site on a portal site as the number of Web sites on the portal site increases. For example, you may experience symptoms that are similar to the following:
  • When there is only one site in the database, it may take approximately one second or less to create a new Web site.
  • When there are 10,000 Web sites in the database, it may take approximately two seconds or more to create a new Web site.
  • When there are 25,000 Web sites in the database, it may take approximately five seconds or more to create a new Web site.
  • When there are 50,000 Web sites in the database, it may take approximately twelve seconds or more to create a new Web site.

CAUSE

This problem occurs if there is a very large number of Web sites on the portal site. SharePoint Portal Server 2003 creates a list of Web sites that are associated with the portal site. As the number of Web sites increases, it takes a longer time for SharePoint Portal Server to return the list of the Web sites that are stored in the database.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Microsoft SharePoint Portal Server 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

889380 How to obtain the latest service pack for SharePoint Portal Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
16-Oct-2003  21:03  11.0.5704.6     4,602,472  Microsoft.SharePoint.Portal.dll       
16-Oct-2003  19:21  11.0.5704.6        13,312  Putildm.dll
16-Oct-2003  19:21  11.0.5704.6         8,192  Spsutil.dll

Note This update requires Microsoft Office SharePoint Portal Server 2003.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.

MORE INFORMATION

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

Modification Type:MinorLast Reviewed:10/27/2005
Keywords:kbHotfixServer kbQFE kbSharePtPortalSvr2003SP1fix kbSharePtPortalSvr2003preSP1fix kbQFE kbfix kbBug KB830353 kbAudITPRO