The Multiple Choice Values Dialog Box Does Not Open When You Edit a Large Multivalued Property Definition (830266)


The information in this article applies to:

  • Microsoft Commerce Server 2000 SP3

SYMPTOMS

When you edit a large multivalued property definition by using the Catalog Designer module in Microsoft Commerce Server 2000 Business Desk (BizDesk), the Multiple Choice Values dialog box may not open when you click the Edit button.

CAUSE

The Catalog Designer module in BizDesk is coded to send the multivalued property data in the query string through a post. Microsoft Internet Explorer has a maximum URL length of 2,083 characters. When this limit is exceeded, the Multiple Choice Values dialog box does not open.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time       Size    File name
   ---------------------------------------------------------------
   06-Oct-2003  20:47      4,547   Dlg_enumpropertydefinition.asp
   06-Oct-2003  20:18     38,251   Edit_propertydefinition.asp

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

208427 INFO: Maximum URL Length Is 2,083 Characters in Internet Explorer

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbfix kbbug KB830266 kbAudDeveloper
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