"Windows is low on memory" error message when you use the "Edit Story in Microsoft Word" command in Publisher (830257)


The information in this article applies to:

  • Microsoft Office Publisher 2003
  • Microsoft Publisher 2000
  • Microsoft Publisher 2002
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129972Computer viruses: description, prevention, and recovery

SYMPTOMS

When you try to edit text in Microsoft Publisher by using the Edit Story in Microsoft Word command, you may receive the following error message:
Windows is low on memory. To free up memory, save your work and close other programs; then continue working.

CAUSE

This issue may occur if Norton Antivirus or Norton System Works is installed on your computer and you have the Script Blocking option turned on. This issue is known to occur in Norton System Works 2002.

WORKAROUND

To work around this issue, turn off the Script Blocking feature in Norton Antivirus or Norton System Works. For information about how to do so, see the documentation that is included with Norton Antivirus or Norton System Works.

Note You can activate Script Blocking again after you are finished using Publisher.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kberrmsg kbprb KB830257 kbAudEndUser
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