You Are Prompted to Enable Cookies When You Try to Use a .NET Passport or a Hotmail Web Site (829718)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0.x for Macintosh

Notice

None:SOX030305700066Content Maintenance:10593

SYMPTOMS

When you try to use the Microsoft .NET Passport Web site (www.passport.com) or the Hotmail Web site (www.hotmail.com) with Microsoft Internet Explorer on a Macintosh-based computer, you may receive an error message that is similar to the following error message:
Your Web browser options are currently set to disable cookies. To use .NET Passport, you must enable cookies.
When you view your Internet Explorer settings, you may see that cookies are enabled.

CAUSE

This behavior may occur if the system date and time of your computer are not correct.

RESOLUTION

To resolve this issue, correct the system date and time. To do so, follow these steps:
  1. On the Apple menu, click Control Panels, and then click Date & Time.
  2. Click Date Formats, and then edit the date so that it matches the current date.
  3. Click OK to close the Date Formats dialog box, and then click to exit the Date & Time control panel.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kbprb KB829718 kbAudEndUser
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