RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------------
25-Sep-2003 15:35 5.1.2600.1254 183,808 Gptext.dll
25-Sep-2003 15:27 5.1.2600.1271 74,240 Ipsec.sys
02-Aug-2003 00:37 5.1.2600.1254 98,304 Ipseccmd.exe
25-Sep-2003 15:35 5.1.2600.1254 334,848 Ipsecsnp.dll
25-Sep-2003 15:35 5.1.2600.1254 159,744 Ipsecsvc.dll
25-Sep-2003 15:35 5.1.2600.1254 364,544 Ipsmsnap.dll
25-Sep-2003 15:35 5.1.2600.1254 827,392 Oakley.dll
25-Sep-2003 15:35 5.1.2600.1254 98,304 Polstore.dll
25-Sep-2003 15:35 5.1.2600.1276 219,648 Rasapi32.dll
25-Sep-2003 15:35 5.1.2600.1254 55,808 Rasman.dll
25-Sep-2003 15:35 5.1.2600.1254 163,840 Rasmans.dll
25-Sep-2003 15:35 5.1.2600.1254 29,184 Winipsec.dll
22-Sep-2003 12:02 5.1.2600.1275 568,832 Xpsp2res.dll