MORE INFORMATION
Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix information
A supported hotfix is now
available from Microsoft, but it is only intended to correct the problem that
is described in this article. Only apply it to systems that are experiencing
this specific problem. This hotfix may receive additional testing. Therefore,
if you are not severely affected by this problem, Microsoft recommends that you
wait for the next Microsoft Office XP service pack that contains this
hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP
Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP
SP-2 installed.
For
additional information about Office XP SP-2, click the following article number
to view the article in the Microsoft Knowledge Base: 325671
OFFXP: Overview of the Office XP Service Pack 2
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the
administrative version of this hotfix. You can install this version of the
hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested
this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2
(SP-2). If you install this hotfix on a computer with Office XP SP-1 installed,
some file conflicts might occur. Microsoft supports this configuration, but
Microsoft does not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You must create or modify a registry key to use the hotfix that is
contained in this package.
827672 How to redirect Clip Organizer file paths in Clip Organizer 2002
back to
the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------
24-Oct-2003 18:52 6,300,584 Mstoreff.msp (Full-File/Administrative)
24-Oct-2003 03:40 3,089,520 Mstoreop.msp (Optimized)
After the hotfix is installed, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
--------------------------------------------------------------
20-May-2002 20:15 10.0.3905.0 36,864 Mcdlc.exe
03-Oct-2003 02:08 10.0.5730.0 96,824 Mcps.dll
06-Jun-2002 00:00 10.0.4128.0 584,264 Mstordb.exe
08-Nov-2002 22:47 10.0.4705.0 105,032 Mstore.exe
16-Oct-2003 22:22 10.0.5815.0 494,136 Mstores.dll
Note For more information about how to install this hotfix, see the
Readme.txt file that is included in the package.
back to the
top