Software updates for some Windows components may not be applied when you install a service pack for Windows 2000, for Windows XP, or for Windows Server 2003 (829336)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Datacenter Server MultiLanguage Version
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Professional MultiLanguage Version
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Server MultiLanguage Version
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Media Center Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows XP Tablet PC Edition 2005
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium)
  • Microsoft Windows XP Professional 64-Bit Edition (Itanium) 2003

SYMPTOMS

Software updates for some Windows components may not be applied when you install a service pack for Microsoft Windows 2000, for Microsoft Windows XP, or for Microsoft Windows Server 2003. For example, you may experience symptoms that are similar to one or more of the following:
  • When you install Service Pack 1 for Windows XP, the MS02-032 security update for Windows Media Player may not be applied. For more information about the MS02-032 security update, click the following article number to view the article in the Microsoft Knowledge Base:

    320920 MS02-032: Windows Media Player rollup available

  • When you install Service Pack 4 for Windows 2000, the following security updates may not be applied:
    • The MS03-015 security update
    • The MS02-053 security update
    • The MS03-014 security update
    For more information about these security updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    813489 MS03-015: April, 2003, cumulative patch for Internet Explorer

    324096 MS02-053: Request to SmartHTML Interpreter may monopolize Web server CPU resources

    330994 MS03-014: April, 2003, cumulative patch for Outlook Express

  • When you install Service Pack 2 for Windows XP, the MS02-053 security update may not be applied. For more information about the MS02-053 security update, click the following article number to view the article in the Microsoft Knowledge Base:

    324096 MS02-053: Request to SmartHTML Interpreter may monopolize Web server CPU resources

CAUSE

This issue may occur if the version of an affected component that is installed on a computer is later than the version that the service pack is designed to update.

RESOLUTION

To resolve this issue, install software updates for the affected components. To do this, use Microsoft Baseline Security Analyzer (MBSA) to centrally scan the computer for common security misconfigurations and to generate a security report for the scanned computer. MBSA uses the Mssecure.xml file to determine which security updates are applied to a computer.

Note The Mssecure.xml file is continuously updated by Microsoft.

MBSA scans for files in each update package and for the versions and checksums of these files. MBSA also scans registry keys that were applied by the update installation package and for information about which updates supersede other updates. Finally, MBSA scans for any relevant Microsoft Knowledge Base articles. For more information about MBSA, click the following article numbers to view the articles in the Microsoft Knowledge Base:

320454 Microsoft Baseline Security Analyzer (MBSA) version 1.2.1 is available

306460 Microsoft Baseline Security Analyzer (MBSA) returns note messages for some updates

STATUS

This behavior is by design.

MORE INFORMATION

For more information about dual-mode update packages for Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

328848 Description of dual-mode update packages for Windows XP

For more information about Windows XP Service Pack 2 and Windows Server 2003 software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

824994 Description of the contents of Windows XP Service Pack 2 and Windows Server 2003 software update packages

Modification Type:MajorLast Reviewed:7/26/2005
Keywords:kbupdateissue kbSysAdmin kbSoftwareDist kbSecurity kbExpertiseInter kbExpertiseAdvanced kbtshoot kbprb kbFAQ KB829336 kbAudEndUser kbAudGeneralUser kbAudITPRO
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