"There is no usage information available" error message when you try to view the Usage Summary for your Web site in FrontPage 2003 (828896)


The information in this article applies to:

  • Microsoft Office FrontPage 2003
For a Microsoft FrontPage 2002 version of this article, see 289292.

SYMPTOMS

When you try to view the Usage Summary for your Web site in the Reports view in Microsoft Office FrontPage 2003, you may receive a message that is similar to the following: There is no usage information available because no data is being collected for this web. To collect usage data, contact the server administrator.

CAUSE

This message may appear if one of the following conditions is true:
  • You opened a local, disk-based Web.
  • Your server-based Web site is running Microsoft FrontPage 2000 Server Extensions, or earlier.
  • The scheduled processing of the usage data has not yet run for the first time on the Web server.
  • Enable Logging is not turned on for the Microsoft Internet Information Services (IIS) server.
  • Enable Logging is not turned on for the Microsoft Windows SharePoint Services Server.

RESOLUTION

To resolve this behavior and to view the Usage Analysis data in your FrontPage 2003 Web, do one of the following:
  • If your site is running FrontPage 2002 Server Extensions or SharePoint Team Services from Microsoft, make sure that the server administrator has turned on IIS logging.

    For additional information about IIS logging, click the following article number to view the article in the Microsoft Knowledge Base:

    300390 How To Enable IIS Logging Site Activity in Windows 2000

    Additionally, the Site administrator must turn on logging on the SharePoint Team Services Web site, or the Microsoft FrontPage 2002 Web site. For more information about SharePoint and FrontPage logging, visit the Setting Installation Defaults Web page on the Tech Net Web site:

    http://www.microsoft.com/resources/documentation/sts/2001/all/proddocs/en-us/admindoc/owsf02.mspx

  • If your site is running Windows SharePoint Services, make sure that the Server administrator has turned on Enable Logging in the Central Administration pages. For more information about how to turn on Enable Logging on your Windows SharePoint Services Web site, visit the Assistance Center for Microsoft SharePoint Products and Technologies Web page, and then click Administrator's Guide:

    http://www.microsoft.com/sharepoint/assistance/

MORE INFORMATION

To complete usage analysis, you must have a Web server that has FrontPage 2002 Server Extensions, SharePoint Team Services, or Windows SharePoint Services.

For additional information about usage analysis, click the following article numbers to view the articles in the Microsoft Knowledge Base:

289465 HOW TO: Configure usage analysis processing on a Web server using FrontPage 2002

281532 FP2002: Components that require FrontPage 2002 Server Extensions

Modification Type:MinorLast Reviewed:1/6/2006
Keywords:kbusage kberrmsg kbprb KB828896 kbAudEndUser
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