QFECheck Incorrectly Reports That You Must Reinstall a Hotfix (828854)

SYMPTOMS

When you run QFECheck to verify that a hotfix or an update has been correctly installed, QFECheck incorrectly indicates that the hotfix must be reinstalled, as in the following message Windows OS_Version Hotfix Validation Report for \\MACHINENAME
Report Date: MM/DD/YYYY hh:mm am/pm

Current Service Pack Level: Service Pack X

Hotfixes Identified:
KBxxxxxx: This hotfix should be reinstalled.
where OS_Version is the version of Windows that is installed on your computer, MACHINENAME is the network name of your computer, X is the version of the latest service pack that has been installed, and xxxxxx is the Microsoft Knowledge Base article number of the hotfix.

RESOLUTION

Windows XP service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, Windows 2000, and Windows Server 2003

   Date         Time   Version        Size    File name
   -------------------------------------------------------
   17-Sep-2003  19:28  5.1.2600.1271  34,816  Qfecheck.exe

Windows XP and Windows Server 2003 64-bit Edition

   Date         Time   Version        Size    File name     Platform
   -----------------------------------------------------------------
   17-Sep-2003  19:28  5.1.2600.1271  90,112  Qfecheck.exe  IA64