RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.
Date Time Version Size File name
----------------------------------------------------------
22-Sep-2003 07:10 5.0.2195.6824 42,256 Basesrv.dll
20-Sep-2003 09:45 5.0.2195.6824 236,304 Cmd.exe
22-Sep-2003 07:10 5.0.2195.6824 222,992 Gdi32.dll
22-Sep-2003 07:10 5.0.2195.6824 711,440 Kernel32.dll
20-Sep-2003 09:36 5.0.2195.6824 29,712 Mountmgr.sys
22-Sep-2003 07:10 5.0.2195.6824 333,584 Msgina.dll
22-Sep-2003 05:10 5.0.2195.6824 1,698,432 Ntkrnlmp.exe
22-Sep-2003 05:10 5.0.2195.6824 1,697,792 Ntkrnlpa.exe
22-Sep-2003 05:10 5.0.2195.6824 1,718,464 Ntkrpamp.exe
22-Sep-2003 05:10 5.0.2195.6824 1,676,096 Ntoskrnl.exe
22-Sep-2003 07:10 5.0.2195.6824 90,232 Rdpwd.sys
20-Sep-2003 03:58 5.0.2195.6813 5,280,768 Sp3res.dll
19-Sep-2003 07:51 5.3.23.4 6,656 Spmsg.dll
20-Sep-2003 06:09 5.3.23.4 140,800 Spuninst.exe
22-Sep-2003 07:10 5.0.2195.6824 380,176 User32.dll
22-Sep-2003 07:10 5.0.2195.6824 385,808 Userenv.dll
22-Sep-2003 05:07 5.0.2195.6824 1,628,752 Win32k.sys
20-Sep-2003 09:44 5.0.2195.6824 182,032 Winlogon.exe
22-Sep-2003 07:10 5.0.2195.6824 243,984 Winsrv.dll
20-Sep-2003 06:09 5.3.23.4 22,016 Spcustom.dll