You Are Locked Out of Your Account When You Try to Change Your Expired Password (828790)

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP

   Date         Time   Version        Size    File name
   ------------------------------------------------------
   26-Sep-2003  18:49  5.1.2600.1254  55,296  Samlib.dll 

Windows XP (64-Bit)

   Date         Time   Version        Size     File name    Platform
   -----------------------------------------------------------------
   25-Sep-2003  22:59  5.1.2600.1254  144,384  Samlib.dll   IA-64
   25-Sep-2003  22:47  5.1.2600.1254   55,296  Wsamlib.dll  x86