The Terminal Server component is not available in the Windows Components Wizard in Windows Small Business Server 2003 (828056)

SYMPTOMS

On a Microsoft Windows Small Business Server 2003-based computer, Terminal Services is configured by using the Remote Desktop for Administration mode. If you open the Terminal Services Configuration console and try to change the mode for Terminal Services, the Licensing Mode dialog box contains the following message: To change this server out of Remote Desktop for Administration, use Add/Remove Programs. However, if you open Add/Remove Programs and then click Add/Remove Windows Components, the Windows Components Wizard does not list the Terminal Server component as the wizard does on the Standard, Enterprise, and Datacenter editions of Microsoft Windows Server 2003.

Note In Microsoft Windows 2000 Server, the Terminal Server component is named Terminal Services in Application Server mode, and the Remote Desktop for Administration component is named Terminal Services in Remote Administration mode.

CAUSE

Terminal Server is available on the Standard, Enterprise, and Datacenter editions of Windows Server 2003. In Windows Small Business Server 2003, only the Remote Desktop for Administration mode is available. Only this mode is available because Windows Small Business Server 2003 always runs on a domain controller, and if you run Terminal Server on a domain controller, you may risk the safety of the server and the safety of your organization's sensitive data.

RESOLUTION

To deploy Terminal Server on your Windows Small Business Server 2003-based network, you must install an additional Windows Server 2003-based computer.

For more information about deploying Terminal Server on a Windows Small Business Server 2003-based network, visit the following Web site to download the "Deploying Windows Server 2003 Terminal Server to Host User Desktops in a Windows Small Business Server 2003 Environment" white paper:

http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/alpha.mspx

MORE INFORMATION

If you try to upgrade a computer that is running both the following components

Small Business Server (SBS) 2000 or Windows 2000 Server
Terminal Services in Application Server mode

the Windows Small Business Server 2003 Setup program will prevent you from proceeding with the upgrade.

However, if you upgrade a server by running the Winnt32.exe program directly from the i386 folder on Windows Small Business Server 2003 CD1, you will not receive a warning or an error message about running Terminal Services in Application Server mode. In this case, you may be able to complete the upgrade of a computer that is running SBS 2000 or Windows 2000 Server and that is running Terminal Services in Application Server mode to Windows Small Business Server 2003. However, the Setup program will configure Terminal Services to use the Remote Desktop for Administration mode without prompting or warning you. This is a known issue with the Windows Server 2003 Setup program.

REFERENCES

For product information and frequently asked questions about Windows Small Business Server 2003, visit the following Microsoft Web site: