You receive a "You are not authorized to view this page" error message when you click Help on a single sign-on administration page in SharePoint Portal Server 2003 (827848)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

When you turn on the Microsoft Single Sign-On service on your server farm deployment of Microsoft Office SharePoint Portal Server 2003, and you click Help on any one of the single sign-on administration pages in SharePoint Central Administration, you are prompted to enter your user name and password three times. After you do so, you receive the following error message:
You are not authorized to view this page

HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

CAUSE

This problem occurs when the user account that is configured as the single sign-on administrator does not have local administrator rights to the front-end Web server on your server farm.

WORKAROUND

To work around this problem, access the single sign-on Help topics that you want in the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). The single sign-on Help topics are listed in the "Managing Single Sign-On and Application Definitions" section of the "Administration" chapter of the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). To view the Microsoft Office SharePoint Portal Server 2003 Administration Guide, do one of the following:
  • Click Start, point to Programs, point to SharePoint Portal Server, and then click SharePoint Portal Server Administrator's Guide.
  • Double-click the Administrator's Help.chm file in the Docs folder in the root of the SharePoint Portal Server 2003 CD.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For more information about Microsoft SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/sharepoint/server/default.asp

Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kberrmsg kbpermissions kbpending kbBug KB827848 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.