Fast Forward and Rewind Buttons Do Not Work in Windows XP Media Center (827543)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When you play a video file (such as a .wmv file)in Windows XP Media Center, the fast forward and rewind buttons do not work.

CAUSE

This problem occurs if the movie stream is not indexed. Media Center can only fast forward or rewind movie streams that include an index track. Index tracks enable programs such as Media Center to seek to a specific point in the movie file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:1/27/2005
Keywords:kbnofix kbBug KB827543 kbAudEndUser
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