You receive an "No printers are installed" error message when you try to print from Outlook 2003 (827228)
The information in this article applies to:
- Microsoft Office Outlook 2003
For a Microsoft Outlook 2002 version of this article,
see
281599. SYMPTOMS When you try to print from Outlook 2003, you may receive
the following error message: No printers are installed.
To install a printer, point to Settings on the Windows Start Menu, click
Printers and then double-click Add Printer. Follow the instructions in the
wizard. CAUSE This behavior may occur if either of the following
conditions exists:
- You do not have a default printer installed.
- Outlook cannot locate your printer.
Note If you are running Outlook from a remote server (Microsoft
Windows NT Terminal Server Edition), you may have to contact your network
administrator. See the article that is listed in the "Reference" section of
this article for more information. RESOLUTIONTo resolve this behavior, use one of the following methods: If You Do Not Have a Printer Installed
If you do not have a printer installed, use the Add Printer Wizard
to install a printer. To do this, follow these steps:
- Click Start, point to
Settings, and then click Printers.
- Double-click Add Printer, and then follow
the Add Printer Wizard instructions.
Note Some printers have their own setup routines that bypass the Add
Printer Wizard. If this behavior occurs, follow the instructions in the
documentation that came with your printer. If you are using Outlook
from a Windows Terminal Server, you may not have the required administrator
permissions to add a printer. For additional information about printers
on terminal servers, click the following article number to view the article in
the Microsoft Knowledge Base: 253389
OL2000: Cannot Install Printer on Windows Terminal Server
If Outlook Cannot Find Your PrinterIf Outlook cannot find your printer, you may have a printer
installed but it may not be designated as your default printer. To designate
the printer as your default printer, follow these steps:
- Click Start, point to
Settings, and then click Printers.
- Right-click the Printer icon, and then
click Set as Default Printer.
If you have a default printer installed but Outlook cannot
locate it, remove and re-install the printer. To do this, follow these steps:
- Click Start, point to
Settings, and then click Printers.
- Right-click the Printer icon, and then
click Delete.
Click Yes if you
receive a prompt to remove extra files. - Double-click Add Printer, and then follow
the Add Printer Wizard instructions.
Click Yes if
you receive a prompt to replace the existing files.
REFERENCES For additional information about printers
on terminal servers, click the following article number to view the article in
the Microsoft Knowledge Base: 253389
OL2000: Cannot Install Printer on Windows Terminal Server
Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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Keywords: | kbprinters kberrmsg kbprb KB827228 kbAudEndUser |
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