FIX: You receive a "server error in '/ReproResGallery' application" error message when you use the Default Resource Gallery option in MCMS (827177)

SYMPTOMS

In Microsoft Content Management Server (MCMS) 2002, when you add a resource from a resource gallery during a Web Authoring session, you may receive the following error message:

Server Error in '/ReproResGallery' Application.
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Input string was not in a correct format. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.FormatException: Input string was not in a correct format. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [FormatException: Input string was not in a correct format.] System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) +0 Microsoft.Web.UI.WebControls.TreeView.GetNodeFromIndex(String strIndex) +237 Microsoft.ContentManagement.WebAuthor.BaseTree.TreeView_OnExpand(Object sender, TreeViewClickEventArgs e) +18 Microsoft.Web.UI.WebControls.TreeView.OnExpand(TreeViewClickEventArgs e) +21 Microsoft.ContentManagement.WebAuthor.ResourceGalleryTree.ExpandToCurr(String index) +104 Microsoft.ContentManagement.WebAuthor.ResourceGalleryTree.InitExpand() +61 Microsoft.ContentManagement.WebAuthor.ResourceGalleryTree.OnLoad(EventArgs e) +41 System.Web.UI.Control.LoadRecursive() +29 System.Web.UI.Control.LoadRecursive() +92 System.Web.UI.Control.LoadRecursive() +92 System.Web.UI.Control.LoadRecursive() +92 System.Web.UI.Control.LoadRecursive() +92 System.Web.UI.Page.ProcessRequestMain() +724
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Version Information: Microsoft .NET Framework Version:1.0.3705.288; ASP.NET Version:1.0.3705.288

CAUSE

This problem occurs when you enable the Default Resource Gallery option in MCMS 2002 if the parent resource gallery of the resource gallery that you want to use contains more than 10 galleries.

When you use Web Author, MCMS may select the wrong resource gallery. Therefore, the wrong gallery is expanded. If the selected resource gallery is a child of this incorrectly expanded gallery, an exception error occurs when you add a resource to the current page.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next MCMS 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

MCMS 2002 Service Pack 1 (SP1)

   Date         Time   Version     Size     File name
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   28-Aug-2003  11:37  5.0.2503.0  372,736  Microsoft.ContentManagement.WebAuthor.dll

MCMS 2002 SP1a

   Date         Time   Version     Size     File name
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   04-Feb-2004  09:45  5.0.4503.0  372,736  Microsoft.ContentManagement.WebAuthor.dll