Computer Stops Responding When You Try to Wake It from Standby (824728)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you try to wake your computer from standby, it may stop responding, or "hang," if the computer is just entering standby.

CAUSE

This issue may occur if you press the power button while the computer is entering standby if the power button is configured to shut down the computer.

RESOLUTION

To resolve this issue, do one of the following:
  • Do not press the power button while the computer is entering standby.
  • Configure the computer to go on standby when you press the power button. To do this, follow these steps:
    1. Click Start, point to Settings, click Control Panel, and then double-click Power Options.
    2. Click the Advanced tab.
    3. In the When I press the power button on my computer list, click Standby, and then click OK.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

266169 How to Troubleshoot Problems with Standby Mode, Hibernate Mode, and Shutting Down Your Computer in Windows 2000

Modification Type:MajorLast Reviewed:2/9/2006
Keywords:kbwinservperf kbprb KB824728 kbAudEndUser
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